Beyond the Survey: Strategies to Act on Employee Feedback Effectively

amazing workplaces
4 min readSep 11

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In today’s fast-paced business world, companies understand the importance of happy and engaged employees. They realize that engaged employees are more productive, stay with the company longer, and contribute positively to the organization’s bottom line.

To gauge employee satisfaction and engagement, many companies conduct regular employee engagement surveys. These surveys provide valuable insights into how employees feel about their work, their colleagues, and the company as a whole. However, conducting the survey is just the first step. To truly benefit from employee feedback, companies must have effective strategies in place to act on the results. In this blog, we will explore strategies beyond the survey itself to harness the full potential of employee engagement survey data.

Understanding the Employee Engagement Survey

Before we dive into strategies for acting on employee feedback, let’s briefly touch on what an employee engagement survey is. This survey is a tool used by companies to measure employee engagement and job satisfaction. It typically consists of a series of questions that employees answer anonymously, covering topics such as job satisfaction, work-life balance, relationships with colleagues and supervisors, and overall satisfaction with the company.

The Importance of Acting on Feedback

Employee engagement surveys are only valuable if the feedback is acted upon effectively. Ignoring the results or failing to take action can lead to increased employee dissatisfaction and a lack of trust in the company. Employees may feel that their voices are not heard, which can lead to decreased morale and productivity. To avoid this, companies should consider the following strategies to act on employee feedback effectively.

1. Create an Action Plan

Once the results of the employee engagement survey are in, it’s essential to create a clear action plan. This plan should outline the specific steps the company intends to take based on the feedback received. For example, if employees express dissatisfaction with their workload, the action plan might include hiring additional staff, redistributing tasks, or providing additional training and resources.

2. Prioritize Feedback

Not all feedback received in an employee engagement survey will be of equal importance. Some issues may be more critical to address than others. It’s essential to prioritize the feedback based on its impact on employee satisfaction and the company’s overall goals. By focusing on the most significant concerns first, the company can make meaningful improvements more efficiently.

3. Communicate Transparently

Employees want to know that their feedback has been heard and is being acted upon. Communication is key in this regard. Companies should communicate the results of the survey, the actions being taken, and the expected timeline for implementation. Transparent communication helps build trust and keeps employees informed about the changes happening in the organization.

4. Involve Employees in the Solution

Employees are often the best source of solutions to the challenges they face. Companies can benefit from involving employees in the process of finding solutions to the issues raised in the survey. This can be done through focus groups, brainstorming sessions, or employee-led initiatives. By involving employees in the problem-solving process, the company not only finds effective solutions but also increases employee engagement and ownership of the changes.

5. Monitor Progress

Acting on employee feedback is an ongoing process. It’s essential to monitor the progress of the actions taken and assess whether they are having the desired impact. Regular check-ins, follow-up surveys, and feedback loops can help the company make necessary adjustments to its strategies.

Conclusion

Employee engagement surveys are a valuable tool for understanding employee satisfaction and engagement within a company. However, their true value lies in the actions taken based on the feedback received. To create a more engaged, motivated, and productive workforce, companies must go beyond the survey itself and implement effective strategies for acting on employee feedback. By creating action plans, prioritizing feedback, communicating transparently, involving employees in the solution, and monitoring progress, companies can make meaningful improvements that benefit both employees and the organization as a whole.

Incorporating employee feedback through engagement surveys is crucial for any company looking to create a positive and productive work environment. If you’re interested in conducting an employee engagement survey to gather valuable insights and improve your workplace, consider reaching out to Amazing Workplaces, a company specializing in comprehensive Employee Engagement Surveys.

Remember, employee engagement surveys are just the beginning. The real impact comes from the actions you take based on the feedback you receive. So, don’t just ask for feedback; act on it to create a better workplace for everyone.

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